FAQs

1. What products does Sheida Cosmetics UAE offer?

We offer a wide range of high-quality skincare products online, designed to meet various skincare needs and suit different skin types. Our collection includes sunblock, anti-aging creams, hydrating creams, serums, eye creams, hand creams, and specialized neck cream.

2. Are Sheida Cosmetics products suitable for sensitive skin?

Yes, many of our skincare products are formulated with sensitive skin in mind. We recommend reviewing product descriptions, and doing a patch test if you have particularly sensitive skin.

3. Where can I purchase Sheida Cosmetics products?

Our skincare products are exclusively available online through our official website. We do not have physical store locations at this time.

4. Do you offer international shipping?

Currently, we only ship within the UAE and do not offer international shipping. We are exploring future options, so please stay tuned for updates!

5. What payment methods are accepted on your website?

We accept Visa debit and credit card payments through our secure online checkout.

6. How can I track my order?

Once your order is placed, you will receive a confirmation email with a tracking link. You can use this link to follow your order's progress. Alternatively, you can check the status in the “My Orders” section of your account.

7. What is your return policy?

At this time, we do not accept returns. Please ensure you review all product details and consult our customer service team if you have any questions before purchasing.

8. Are Sheida Cosmetics products cruelty-free?

Yes, all our skincare products are cruelty-free. We are committed to ethical practices and do not test our products on animals.

9. How can I find out about new product launches and promotions?

Sign up for our newsletter to stay informed about new arrivals, special offers, and exclusive promotions! Follow us on Instagram, Facebook, and Twitter for the latest updates.